Accidentally cancelled a claim

DarkAces
Contributor
Contributor

I filed a claim but forgot to put in that I already tried to cancel the seller, so I cancelled it, but I can't make a new one now. Is there any way to fix this?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@DarkAces

 

Not really as you are only allowed x1 dispute per transaction.

BUT your best bet is to contact customer services by phone and see if you get a sympathetic Agent that will re-open it for you.

Failing that if you funded your paypal payment via a CARD contact your card issuer and see if they will chargeback for you.


Advice is voluntary.
Kudos / Solution appreciated.
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