paypal receipt "issues"

[soothsayerg]

I recently bought some clothes online and paid with paypal. straight away I received my email receipt for the payment. The only thing that worries me is that next  to where it shows the amount of the payment it says "issues with this". Has anyone experieced this before who knows why it says this. I definately have enough funds to make the payment and If I go on my paypal recent activity it shows the payment to be completed so I am undure why it says this. I'm really hoping the payment wont be returned or something. I appreciate any help you guys can give. thanks.

[minty1]

Hi

If the payment is completed then the payment will probably leave your account, but if there are issues it might be returned 

Have u tried contacting the merchant and explaining what your status says?

Is it a reputable online company with good reviews?

[soothsayerg]

yes it's 100% a legit company.

[minty1 · Accepted solution]

Ok try contacting them then see whats going on with the payment

If u dont recive your items rember u have 45 days from payment date to open a non receipt dispute

[soothsayerg]

thanks for your help. It turns out there was no problem. My computer formatted the email wrong and had seperated the "issues with this" from the "issues with this transaction? you have 45 days from the date of the transaction to open a dispute in the Resolution Centre." I must admit i feel a little stupid but at least my payment has no problems. thanks once again.

[minty1]

Ok But even so I cant say Ive ever come across that statement

But if u feel its all good then ok

Dont feel stupid better safe than sorry the best thing to do is ask for help first

Welcome

[soothsayerg]

I had a check and it's on all my receipts. It's just the part by the bottom of the email thats letting you know you can open a disputed if needed. My computer just messed up and put the first part by my payment information section. Thanks!

[minty1]

Oh I get it now

[Str8outtahMaui]

so did you recieve ur order? cuz i have the same issuse too. i order a car part n the receipt below payment says (issuse with this)

[minty1]

Hi soothsayererg

If the payment is completed then the payment will probably leave your account, but if there are issues it might be returned 

Have u tried contacting the merchant and explaining what your status says?

Is it a reputable online company with good reviews?