paypal payment received notifcation emails either slow to receive or dont arrive

perry43
Contributor
Contributor

payment received notifcation emails for sales from ebay are either slow to receive (days sometimes)  or dont ever arrive

 

i sell high volume (500 orders a day) its not practicle to log in to paypal to see if ive received payment  - im dependant totally  on the email to say they've paid

 

this is a major problem for me

 

the ones that dont ever arrive i notice are from NEW ebay users, feeback less than 5 - ive also noticed they have after their user name various text strings - such as (example)  rozenlla-eytpu6hmh  - they all have a name then a load of random letters/numbers, on these i never ever get the paypal email - im guess ing they are guest buyers  - but wheres the email from paypal ?

 

not good enough paypal - if i **bleep** up an order,  ebay and paypal have zero tollerance with me -

 

HELP

 

 

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1 REPLY 1

kararina21
New Community Member

 I have exactly the same problem, but simplier.  Friends have sent me small amounts and NOTHING HAS APPEARED!!  I have checked all settings and contacted PayPal 2 weeks ago.....NOTHING!!!  I am faced with a lengthy costly phone call to them....!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!  NOT GOOD!!!!

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