insufficient funds?
KingsNationn
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Posted on
Dec-24-2015
04:18 AM
So xbox live has an option where you can make a split payment (basically it lets you use 2 different payment methods if you don't have enough in your account). I had about 29 bucks on my paypal account and was trying to purchase something that was priced at 30 (plus taxes). I tried to make the purchase with my paypal account in hopes it would trigger said option but to my surprise the payment went through with the funds on my pp account alone. My question is, will paypal take the rest of the money from one of the credit cards associated with my account? I've tried contacting them via email but for some reason they don't seem to be going through. Thanks in advance.
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DPCreations
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Dec-24-2015
05:15 AM
When you select PayPal for the initial payment, the payment service has no way of verifying or selecting only part of the payment as your PayPal account has access to more than your cash balance; it has your backup funding source also available as in your agreement with PayPal. This should not be a surprise.
You could check your PayPal activity for this sale; it should show the necessary details to see if the backup funding was credit card or your linked bank account.
If you need to reach PayPal urgently, a phone call is best. You could also contact PayPal from their Facebook page.

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