We're sorry, but we can't send your payment right now HELP!!
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23 hours ago, someone paid me $30. So soon after i went to buy something on steam for $25. So when i clicked continue purchase on paypal, it gave me an error: ''We're sorry, but we can't send your payment right now''. So i tried to purchase on the browser, using firefox, internet explorer and google chrome.. All bad luck.
Then i tried if i even could pay people in general. So i tried sending my buddy's paypal $20 but yet again, same error. We tried on almost 5 different emails but no luck. I tried sending lower amounts like $10, this time it worked but after i wanted to send another $10 it failed.
This paypal account is fresh made and has as far as i know no limitations. No email was sent to me about it so..
If someone could help me that'll be great.
Thanks in advance.
P.S. I dont use a credit card, the account is unverified.
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You need to verify your account.
All US financial institutions such as banks, credit card issues and 3rd party transaction processors such as PayPal are required by law to verify the identity of the person behind any and all Accounts into which money is collected. Verification mitigates money laundering and terrorist financing. PayPal takes advantage of the fact that you had to prove to the bank you are who you say you are. Therefore, by linking and confirming your bank account, the background work has already been done and PayPal has now met the legal requirements to protect themselves.
PayPal's FAQs state: To Verify your PayPal account, just link your bank account to your PayPal account or be approved for PayPal Smart Connect or the PayPal Plus MasterCard®.
In addition to a bank account, when you link and confirm a credit card, this acts as additional proof of ID and a backup funding source.
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I am having the exact same problem and my account is verified. It has been verified for years. I have sent payments at least once a month for ages, and this is the first time this has happened.
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I'm not sure if this will work for everyone, but it worked for me so I thought I would throw it out there.
Yesterday I was buying some items off of ebay when I started getting this message. My account was working perfectly the day before and then this started. I don't have my account linked to a bank or have a credit card registered. I noticed that somewhere someone recommended removing a credit card and re-entering it, but since I never had one registered in the first place I tried entering one in and then removing it from the account right away. I then tried the purchase again and it went through normally and my account is the same as it was before.
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Try it now, I had some issues the last few days as well and tonight it is working for me again.
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Well scratch that - it worked for the one day and now its back to not working again. Come on Paypal fix your system already!
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I've been having the same issue as well.
My account has been verified for years, and I've made transfers before.
I was able to get through one time (about 30 minutes before this post), but I had exit the page and make a call. When I tried to make the exact same transfer again, I recieved the "We can't send your payment right now" message.
My bank says that they've only been contacted once by VISA (my debit card distributor), and that was when I successfully got through to the actual transfer page a little while ago. They have no record of the other dozen times I've attempted it.

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