Unable to Log in my account

docas322
Contributor
Contributor

i am having 2 iusses with paypal

 

1- unable to log in my account

 

2- i wanted to withdrawal funds to my visa card but paypal told me not possible

they asked to authorize them to transfer funds to one of my friends which i trust. here is thier email 

Dear <removed>,

Thank you for contacting PayPal regarding withdrawal of your funds.

I have reviewed your account and I can advise you hat our customers in Portugal are only able to withdraw funds to US bank or Portuguese bank. There is no option to withdraw to Visa card.

I can understand that you would like to transfer your funds to your friends account. Please reply to this email and fill in authorization template below.

PayPal transfer fund authorization letter 

I ***(full name) authorize PayPal to transfer <amount of the funds to be transferred> from my account balance to account ***@***.

 

Name:

Date:

After we will receive it, we will escalate your request to Account review department and you will be contacted with further information.

I hope the above information clarified your question. If you need any assistance in future, please contact us and we will be more than happy to help you.

It is my pleasure to assist you. Thank you for choosing PayPal.

Yours sincerely,
Zanna
PayPal

 

I Replied with all information and yet no answer.

currently having 2 new messages in my paypal account but since i can t log in, i am lost

anyone from paypal please contact me URGENTLY 

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8 REPLIES 8

minty1
Advisor
Advisor

Hi docas322

 

Are u able to call ppal using the help & contact tab > call us at the bottom of the page?

If u can dont select any options hold on until u speak to someone

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docas322
Contributor
Contributor

it kept me waiting alongtime without answer 

i used to communcaite with paypal only Via E-,mail and the proof is listed in perivous email....they asks me to authorize sending funds remain of my account as it s limite to someone i confirmer and i did it but yet no answer.

 

is there anyone from paypal can communicate with me through email.

my email : <removed> and my paypal account also

i have over 1400euro left in my account.

 

i want to take out soonest possible as it s been there over 10 months

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minty1
Advisor
Advisor

I dont think they will reply to your private email address but u can message them on facebook or twitter

 Twitter @AskPayPal or via Private Message on their Facebook page at https://www.facebook.com/PayPal

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docas322
Contributor
Contributor

they alaways replied via email. so why have they stopped emails?!

i will try contact them through facebook and twitter

 

if you have any official email for paypal in europe please share with me

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minty1
Advisor
Advisor

I dont know why they stopped replying by email thye probably are waiting for your response but since u cant log in they wont know that?

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docas322
Contributor
Contributor

i loggged in yesterday and sent them message in private area

but today i was supprised by an error, unable to log in, it s really pain in the **bleep** using paypal

i am totally lost and there is no Email contact to reach them

 

always hass been iusse communicate with them.

 

if you can call anyone in paypal and ask them to help, i would appreacite it alot

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minty1
Advisor
Advisor

Sorry I cant call anyone in ppal I dont work for ppal I communicate with them the same way u do

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docas322
Contributor
Contributor

do they have any request call link ?

 

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