Sent Money Transaction not showing up in my account

Badgerfan113
Contributor
Contributor

4 days ago I was sent $100 to my Paypal account, but it hasn't showed up in my account yet. I verified with the person that sent it that they had my correct e-mail address associated with the transaction. Prior to the transaction taking place I did have my bank account approved to receive payments. I was thinking maybe because the approval had literally just taken place maybe there was a delay in receiving the money. And here I sit 4 days later and still nothing. I have contacted PayPal customer service twice about this, and have received no response ("GREAT" customer service!) The money is to go towards a silent auction item at my work for the United Way, and now I'm concerned that money is lost forever. Has anyone else experienced a similar issue? If so, how was it resolved? Everything on the other person's end is showing the money was sent to me. 

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DPCreations
Frequent Advisor
Frequent Advisor

Where the money goes and why you want it or need it is NOT relevant to the situation.

 

What does matter is that the money is NOT in your acocunt.  If the sender really did send the money to your correct PayPal email address the money would be in your account.  If you think there is problem with YOUR account, you need to phone PayPal customer service and discuss the issue with a person.

 

 

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