Refund From Paypal

[Luyanda_Mnuna]

Hi, guys I made a purchase online of about a $150 on the 14th of May and there was a problem with my order. On the 24th of May the supplier refunded me and it shows on my PayPal account as completed but it hasn't reflected yet on my account. Can someone tell me what is wrong as my PayPal balance also doesn't show the refund as it was refunded straight to my FNB account. I'm worried that something might be wrong here as the money shows as refunded on my PayPal account transaction history but its not reflecting in my FNB account. Should I maybe query this transaction with my branch or is the money still coming. Help please!!!

[kernowlass]

@Luyanda_Mnuna

Wa it via instant bank transfer OR debit card??

If you funded the original paypal payment to the seller with a debit or credit card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your bank account or credit card but takes up to a week to process through to the bank and a bit longer for a c.c (paypal say allow 30 days but I have never waited longer than a week for mine).

[Luyanda_Mnuna]

Thanks, today I received an sms saying reversal of payment with the refund amount. The balance in my account is different from the available balance so I guess it hasn't cleared yet...