Paypal not sending 3 digit scs code and henceI cannot make payment

emadelbaih
Contributor
Contributor

I was trying to make payment for an eBay item with my registered Visa card which I used before and paid wit it without any problem and I have enough fund in it, but every time nwo I try to make payment I got error message says there is problem in my Visa Card 3 digit number

 

I realized also that Paypal has not sent me the Confirmation code to my email which is needed to verify the account

 

When I called my Bank they told me that since the 2nd of May this year Paypal has problem with some cards include mine and the nature of the problem is that Paypal doesn't issue the 3 digit security code properly hence no payment could be done nor the verification could be done

 

Now this is unacceptable as I cannot make payment for anything so my paypal account is useless

 

Can you please advice if/wehn this problem be fixed and can you do something so I can pay this week for my item which its seller waiting for me , I would like urgent response and resolution for this

 

Emad

 

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2 REPLIES 2

sandypurins
Advisor
Advisor

Call PayPal... login to your PayPal account, click on the "Contact Us" link at the bottom of any PayPal page and select the "Call Us" option to obtain a passcode and the PayPal phone number for your account.

PayPal's Customer Service is available...

4:00 AM to 10:00 PM Pacific Time Monday through Friday
6:00 AM to 08:00 PM Pacific Time Saturday and Sunday

~Sandy

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emadelbaih
Contributor
Contributor

I am in Egypt and the Paypal number is a USA number and this call would cost me fortune , so why I have to pay much money for a call for a problem at your end.

 

Can someone from Paypal cal me please

 

or can you let them know abotu that problem

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