Payment failed to Adobe
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Posted on
Mar-23-2016
05:25 PM
I have a subscription with Adobe for $9.99/month. On Feb 24, I got an email from Paypal stating than my monthly order had been processed. Hours later, I received an email from Adobe stating that the payment failed. I checked my Paypal account online and it showed that the payment went through. So I contacted Adobe and they claimed no record of the transaction. I tried to dispute the transaction through Paypal, but it went nowhere. Any idea what to try next?
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DPCreations
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Mar-23-2016
06:04 PM
Next, try calling PayPal customer service. Start with the "contact" link at the bottom of the page. Obtain a one-time passcode before calling.

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