I can not send money to my family
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This is a user forum, not PayPal customer service. We cannot see details or yoru account or your transactions.
You could call PayPal customer service for a direct answer. That would be the way to solve an urgent problem--now.
On the other hand you can provide information about yor linked accounts and how you are attemting to send the money. You can wait for someone to provide some suggestions and maybe ask more questions, but that will take time.
You etiher wait for slow help or call PayPal for direct help. Click on the "contact" link at the bottom of the page and selection the phone option with one-time passcode.
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You haven't provided any information about your accounts, to whom you are sending money, or even how.
If you want help here, you need to provide information.
You would get a much faster answer by discussion details with PayPal customer service by phone.
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I want to send money to my mother. and I am sending online money from Paypal to Paypal send money. Please help me
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Where are you located? Where it the toher party located?
Are you going to use good/services or frriends/family?
If you want help here, please answer the specific questions.
Please provide some background information about your accounts, also.
Or just phone PayPal.

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