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somedude554 New Community Member
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How to cancel a subscription with new paypal layout.

How do you cancel a subscription with the new layout of paypal?

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snowshoe Volunteer Advisor
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Re: How to cancel a subscription with new paypal layout.

[ Edited ]

This can be done under Profile and settings:

 

  • Login to your PayPal Account.
  • Click on "Profile and settings".
  • Click on "My Money".
  • Look for: "My Preapproved Payments".
  • You should see: "Manage the automatic payments, subscriptions, and installment plan payments I send to merchants".
  • Click on "Update".
  • Next, you will see all active and cancelled billing agreements/subscriptions listed on the screen.
  • Click on the service-name for further action.
  • You should see on next page terms of billing agreement/subscription, how much money you have authorized service provider to deduct from your account and few other details.   Most important is link to Cancel agreement, in case if it is active.
  • Note, when you click on Cancel, you will be prompted to confirm it once again.   Click "Yes".

 

As a last option, if you're stuck - suggest that you contact customer support - they can walk you through the steps.  You can contact them via email, phone or through Twitter @AskPayPal or via Private Message on their Facebook page at https://www.facebook.com/PayPal

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