Fraud on Account

Sgunning
New Community Member

I check my banking daily and seen a payment of 83.50 as a paypal personal transfer. So I login to paypal and see that my account must have been hacked and the money was taken out of my checking and sent to an email address that I dont know. There was a link to cancel the transfer so I clicked cancel and called paypal. They had me change my password and security information, and said the money will be returned to my paypal account and then I can transfer it back into my checking.

 

I've been trying to call paypal all morning and have now been on hold for over an hour  (thank god for speaker phone). How long is is going to take to have it put back into payal so I can put it back into my checking? I use paypal maybe 2x a year so I've never used any of the cancel features or anything. I just know I need my money back in my checking asap!

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2 REPLIES 2

snowshoe
Frequent Advisor
Frequent Advisor

Unfortunately there's no way to put an exact time on the refund to your account.  Based on history, it can be a day or a week. PayPal never commits to a specific time. 

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disco_y2k
Contributor
Contributor

maybe quicker to just report the illegal transaction to your bank, paypal will take a very long time.

 

 

disco

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