False chargeback notification

Jlcipko
New Community Member
All of a sudden I have been getting several emails stating that I issued a chargeback against people I purchased from back in.August of this year. This is crazy because I never did such a thing now pay pal has locked my account and I wants me to change my password and all my security info to open it back up. This is crazy I have never had this problem before HELP!!!!!!
Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Jlcipko

 

Contact customer services.

 

Click on the words "Contact" at the bottom of your paypal account summary page and use the phone option (if there is one in the country you are in) > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).

When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".



OR have you considered contacting Customer Service via Facebook or Twitter?

You can send them a personal message from their facebook or twitter pages.

It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.