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We recently changed to a new company website.
In the last few days orders from our customers in the website do not include the shippment fee, which should be automatic.
Is it a problem with PayPal or is it a problem with our new website?
Most likely a problem with your ecommerce web site. That should be the first place to check.
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
