I had the same problem. The link Paypal sent would open a new account or open my account. I opened my account and still could find no obvious means to claim the funds, all it did was take me to my account. I sent a Paypal request for help but have not heard from PP. Now tthe funds have been seny back causing me to send the customer an Invoice which I am sure he will pay prompty, This kind of "Claim your funds" transaction needs a more obvious method to claim. As a merchant I cannot see any value in this. If the customer sends me a payment it should be applied to my account without delay. What kind of logic makes you think a payment made should require a delay in payment? Go to Walmart and tell them the groceries you bought will be paid, but Paypal will hold the funds until they come and claim them. I hope you can see this makes no sense.
