PayPal Community

LGT · ‎Jul-26-2020

I saw the program PP offers that allows PP members to accept CC payments over the phone. It also looks like there's a $30 monthly fee for this. My customer needs to pay for a large purchase (approx $5000) and he doesn't want to share with PP the private details they ask for to accept the payment through normal PP methods. Is there any other way to accept a credit card over the phone so that I avoid the $30 monthly fee? I know a Cashier's Check would work but there have been so many fake Checks I am hesitant to accept one. Thx

LGT · ‎Jun-20-2016

I had the same problem. The link Paypal sent would open a new account or open my account. I opened my account and still could find no obvious means to claim the funds, all it did was take me to my account. I sent a Paypal request for help but have not heard from PP. Now tthe funds have been seny back causing me to send the customer an Invoice which I am sure he will pay prompty, This kind of "Claim your funds" transaction needs a more obvious method to claim. As a merchant I cannot see any value in this. If the customer sends me a payment it should be applied to my account without delay. What kind of logic makes you think a payment made should require a delay in payment? Go to Walmart and tell them the groceries you bought will be paid, but Paypal will hold the funds until they come and claim them. I hope you can see this makes no sense.

LGT · ‎Feb-12-2010

Hello - I gave a customer an incorrect account address and he sent money to that wrong address. I have sent a email to the address of the person who rec'd the payment incorrectly. They have no reason to return the money other than it;s the right thing to do. Do I have any other options? Thx

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Accepting Credit Cards

Re: Claim Funds

Need to reverse a payment