Can't send payments to a merchant

AhmedS
Contributor
Contributor

I am trying to send a payment to a merchant

amount is: 466.66 €

 

I have sent many payments to them before

I get an error message when I try to pay the invoice

"Error: Paypal error: Transaction failed"

They accept in-site payments only

 

Is there a minimum balance needed to send a payment?

 

Thank you very much

Login to Me Too
1 REPLY 1

snowshoe
Frequent Advisor
Frequent Advisor

No, there's no minimum balance needed to send a payment.

 

As for the error message, suggest contacting the merchant first with your concerns.  If the merchant is unsure about the error message, your next step would be to follow-up with customer support.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.