Accidentally withdrew money from paypal into a "stopped" bank card?

hiensy
Contributor
Contributor

I went to withdraw some money to transfer over to my debit card not remembering that I've recently stopped the card. The money I have withdrawn from paypal didn't go through to my old card (I have a new debit card now) and I would have thought that the money would've bounced back into my paypal account? Not sure if I should inform paypal or take this matter to my bank branch ..

Login to Me Too
3 REPLIES 3

francess7077
Contributor
Contributor

The transaction will be cancelled soon, just update your card info and remove the old one

Login to Me Too

hiensy
Contributor
Contributor

The process has already been "complete". The money is now just lost somewhere - not in my bank account nor is it in my paypal account. This is ridiculous ..

Login to Me Too

snowshoe
Frequent Advisor
Frequent Advisor

Contact your bank, they should be able to help.  We had an issue with a credit card one time, had to get a new card but, still had credit coming on an old card.  The bank fixed it.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.