Unconfirmed?

rasungod
New Community Member

I have my Bank account and Phone Number confirmed, but when i send money for an eBay auction it shows "Shipping address - Unconfirmed" in the email PayPal sends me. I can't find the place to confirm it in my profile, anyone know where that is?

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1 REPLY 1

PayPal_Adrian
PayPal Employee
PayPal Employee

rasungod -

 

Hello there!

 

A confirmed shipping address (which is not required to purchase on eBay) becomes Confirmed when you add a card to your account and the billing address for the card matches the address in question.  This is because the card company will usually confirm with PayPal whether or not that is the address they have on file for you.  In some instances where we are unable to verify the address, you may still be able to add and use the card, but the address may not be confirmed. 

 

Thanks!

 

Adrian

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