Paypal does not link with CIBC??

kdesante
Contributor
Contributor

I have read some previous messages on this same issue which go back to 2014, and it still appears to be an issue- talked to the "help" line and they were no help but it does appear that paypal and CIBC, a major bank in Canada, cannot link to each other.  Just signed up for paypal to help a friend, certainly will not use it for anything else.  Not happy,not impressed.

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3 REPLIES 3

PayPal_AshleyM
Moderator
Moderator

Hi kdesante,

 

I'm sorry to hear about the trouble adding your bank. There are many reasons we may not allow a bank, including if it isn't compatible with our system, if it's disabled or blocked through us, or if it's already on another PayPal account. I would advise calling us to see what's affecting this and to see if we can get it fixed!

 

- Ashley M


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kdesante
Contributor
Contributor

@PayPal_AshleyM wrote:

Hi kdesante,

 

I'm sorry to hear about the trouble adding your bank. There are many reasons we may not allow a bank, including if it isn't compatible with our system, if it's disabled or blocked through us, or if it's already on another PayPal account. I would advise calling us to see what's affecting this and to see if we can get it fixed!

 

- Ashley M



Thanks Ashley- do you have a phone number for me to call for follow up?

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PayPal_AshleyM
Moderator
Moderator

Hey kdesante,

 

Definitely! You can click the link I provided above in blue that says "calling us" and it will take you to our contact page with the best number to reach us. 🙂

 

- Ashley M


If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
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