Paypal Transaction was denied

AlexThelp
Contributor
Contributor

Around a month ago I bought something online with my debit card and the currency was wrong so the seller denied the money. I browsed around the fourms checking an approximation of how long it would take for my money to return to my bank account/debit card. One fourm said it would take 30 days. its been around 38 days now and I still have not received my money back in my account is there something wrong?  

 

http://prntscr.com/3qwgti

 

Is there any chance the money was still transfered to the sellers account and that they have taken the money? 

 

Thank you in advance, Alex

      

June 8, 2014 

Login to Me Too
5 REPLIES 5

TsufakTuna
Frequent Contributor
Frequent Contributor

Have you checked your paypal balance?

___________________________________________
Something with less than three legs, but more than two.
Login to Me Too

AlexThelp
Contributor
Contributor

Yes i've checked almost daily and nothing has shown up. Also checked my bank account still no transaction from paypal. Is there anyway I can speed up the process? 

Login to Me Too

TsufakTuna
Frequent Contributor
Frequent Contributor

It's best if you call Paypal which can be done here : https://www.paypal.com/ca/cgi-bin/webscr?cmd=_contact-phone

___________________________________________
Something with less than three legs, but more than two.
Login to Me Too

AlexThelp
Contributor
Contributor

Okay thanks so much

Login to Me Too

AlexThelp
Contributor
Contributor

I also read a post from paypal about the denied money being returned back to the card holder/ bank account that was used to pay in 30 days still nothing. 

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.