I am unable to add my Canadian bank account

problems2
Contributor
Contributor

I have been a member of paypal for many many years. I closed a bank account a while ago, and want to add my new one, for whatever reason I keep getting a message that I cannot add a bank account at this time.

 

I called pay pal 2 weeks ago and was on the phone with them for some time - they couldn't figure it out either.

 

I would like to get my money out of pay pal and have no way of doing so.

I dont even get the opton of viewing my old bank account to delete it.

 

 

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16 REPLIES 16

Maisy888
Contributor
Contributor

Hi Problems2...I finally got my bank account added to my PP account.  I was on the phone with David #45422 for about 45 minutes last night, and he finally got it fixed.  He said it was because of security issues on PP's end.  Anyway...t

I told him I was going to refer him to anyone that needed help.  He laughed.  Anyway I hope you can get your bank account added to. 

 

 

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Cheryl_Dee
Contributor
Contributor

Thank you so much for that telephone number - I'll be using it soon (read tonight!!! LOL).


@Maisy888 wrote:

Hi Problems2...I finally got my bank account added to my PP account.  I was on the phone with David #45422 for about 45 minutes last night, and he finally got it fixed.  He said it was because of security issues on PP's end.  Anyway...

I told him I was going to refer him to anyone that needed help.  He laughed.  Anyway I hope you can get your bank account added to. 

 

 




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problems2
Contributor
Contributor

@Cheryl_Dee wrote:

Thank you so much for that telephone number - I'll be using it soon (read tonight!!! LOL).


@Maisy888 wrote:

Hi Problems2...I finally got my bank account added to my PP account.  I was on the phone with David #45422 for about 45 minutes last night, and he finally got it fixed.  He said it was because of security issues on PP's end.  Anyway...

I told him I was going to refer him to anyone that needed help.  He laughed.  Anyway I hope you can get your bank account added to. 

 

 





I will be calling tomorrow - when I have a spare 45 minutes lol

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problems2
Contributor
Contributor

@problems2 wrote:

@Cheryl_Dee wrote:

Thank you so much for that telephone number - I'll be using it soon (read tonight!!! LOL).


@Maisy888 wrote:

Hi Problems2...I finally got my bank account added to my PP account.  I was on the phone with David #45422 for about 45 minutes last night, and he finally got it fixed.  He said it was because of security issues on PP's end.  Anyway...

I told him I was going to refer him to anyone that needed help.  He laughed.  Anyway I hope you can get your bank account added to. 

 

 





I will be calling tomorrow - when I have a spare 45 minutes lol


I was finally able to add my bank account after being on the phone with Pay Pal. As stated above it is a security issue at their end and they had to go through several steps and attempts to add it.

YAY! Happy to have it finally resolved!

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Cheryl_Dee
Contributor
Contributor

This is wonderful ... because one member took the initiative to get a different number 3 of us were able to fix our problem!  YES!!!

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jusgivithere
Contributor
Contributor

WHere is this phone number I do not see it?  They removed it or something?  Someone help

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3firelegs
New Community Member

I am having the same issue with PayPal; my Canada PayPal account has been dormant for about 3 years and I have about 900 USD in it.  I do have a USA bank account in it but that account has been closed long time ago. 

 

I needed to add a Canadian bank account but I could not. 

 

I have been on the phone with customer service a few times but no one could tell me why I can't add a Canadian bank account.  

 

So I would really appreciate it if you could share the phone numbers with me for me to call.  Thanks.

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