How to cancel accidental double transaction

jazzzbb
Contributor
Contributor

Hello, I recently bought an item and accidentally paid twice. How can I cancel one of the payments? The status on both payments say "completed" and the seller is not responding back to my emails. Thanks! 

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@jazzzbb

 

You can't cancel a completed transaction.

 

Contact the seller and they can refund the extra payment.

 

If it was an ebay transaction you can get their tel number via advanced search top of ebay pages > contact member left side column > fill in the details and ebay will send you their tel number in an email.

 

 

 

 

 

                 ************************************

I volunteer my time on here to help you, so leaving kudos or marking one of my posts as a "solution" would be appreciated.

 

 

 

 

 


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.