How do I set credit card as default payment method?

sam111
Contributor
Contributor

Hi


For months or years I allow this gripe to go unvoiced, until I get stung with an overdraft fee because PayPal has pulled funds from my bank account, rather than my desired credit card.

 

So I ask again, even though I know the answer - please can we set credit card as the default payment method?

 

Don't act like you can't. It's an unethical business choice you've made to get a double dip on fees, because your fees are set (and marketed) on the expectation that a credit card is going to be used to make payment.

 

It makes the customer experience horrible, especially given all the misleading ways you've altered the login/payment process over the years to try and make us accidentaly pay by bank account.

 

You will lose all your customers in a heartbeat the moment another (non credit card) payment method reaches ubiquity. The separation from eBay is the first indication this is not far away.

 

Sam

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

Well the answer is that you can't.

 

What you can do is what i do every time and just click on "change" during the payment process and selecting a card.

 

I have done it for so long now it is just automatic.


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sam111
Contributor
Contributor

I too have done it anywhere from 500-1000 times, so yes, it becomes automatic.

 

However, this automatic programming you seem so content with, can lead me to accidentaly pay by bank account when I encounter a non-standard version of PayPal's interface on a less popular site. It's that 1 in 100 error, and the resultant overdraft fee, that reminds me how much I dispise PayPal's treatment of their customers.  

 

I'm just wondering how many other users must emplore PayPal to implement this feature before they'll finally listen?

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kernowlass
Esteemed Advisor
Esteemed Advisor

It would certainly be good to be able to choose.

I always want to pay with credit card as it gives added protection.

 

But they won't change it....why? because if folks fund their payments via a bank account then if a paypal dispute fails they can't do a chargeback via their credit card company.

 

And thats the exact reason i WANT to use my card.

 

I did not actually say i was content with it, i just said it becomes automatic to click on change and i know that i will have to put up with it as they are not going to give us that choice.


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