Cannot confirm my credit card.

dang0121
Contributor
Contributor

Hi, 

 

I have a problem with confirming my credit card. Whenever I clicked "Wallet" and clicked on my card that says "confirm", it's suppose to take me to another page and have the confirm box for me to input my 4-digit code. But the box does not appear and Paypal has charged my card $2.45 with the code. Also, there's no messages for me regarding confirmation in my notification box. I called Paypal about this and they charged me again and told me it should appear in my bank statement in half an hour - a day. I still did not get the new code nor did the confirming box appear when I click on my card to try to confirm it. Please help. This is my first time creating a Paypal account and I already have this problem...

 

Thank you in advance!

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15 REPLIES 15

szabototo89
Contributor
Contributor

I cannot see any classic view in the overview section in PayPal, however I cannot confirm my card as well, because there is just link and confirm ... option in the notification box and there is no 'confirm your ...' option. Any suggestions?

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alatexin
New Community Member

For those who can not find the notification link even under Classic Site mode, go to "my account", and then switched to "classic site". click "my money", and you will see your bank account and the link to enter the code. I just figured it out.

 

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jerrycl
New Community Member

None of these suggestions worked for me. It is simply impossible to confirm your card. Very, very frustrating.

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juu-zo
Contributor
Contributor

I have same problem. Can't find card confirming options and now there is big amount of money in my account that I can't use. It was a big mistake to transfer funds to my paypal wallet and not to keep them in my bank account...

 

Is this a problem with the new site or what? 

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Me too. What will I do?
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aswyn
Contributor
Contributor

So any solution for this?

 

I tried to add new card (in case I have problem with statement or something) & still I can't confirm my card.

 

Tried to look for the classic view but can't find them.

 

 

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