ebay purchase linked directly to paypal without having a paypal account

pvsandeep
Contributor
Contributor

I purchased a new item from ebay and i paid off through my credit card. At the end of the transaction, it is displaying that the money is paid through paypal. I haven't  received the item from the seller and now i found out that if i need to cancel order and ebay is saying that i need to resolve the issue through paypal as i made the payment thorugh it.

But i didnt had a paypal account prior and after settingup the account i can't find any transactions in the my paypal account.

If anyone can help me in this i'll be greatful.

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

Sounds as if you paid as a guest buyer with paypal.

 

You can still open a dispute but you need to contact customer services and they will open one for you.


Advice is voluntary.
Kudos / Solution appreciated.
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pvsandeep
Contributor
Contributor

Thank you. I'll do it now and hope they resolve the issue as the buyer isn't responding to the mail.

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