Unable to use my updated email address to purchase virtual coins for ad-free Scrabble on Facebook.

BramptonAnnie
New Community Member

I had changed my email address on Pay Pal a while back, but now payments are not accepted on Facebook.  I am trying to purchase a few Scrabble coins to be able to play Scrabble with Facebook friends, without those pesky ads or big, black blob blocking out the screen after each move.  When I click on to buy the coins (for a mere 88cents and pay via PayPal, I get this message:

"Your Paypal payment could not be completed. You can always visit your account settings and add a valid credit card number, or update your Paypal information to complete your purchase. Please contact Paypal directly if you believe there's something wrong with your account Paypal related errors."

My Paypal information is ALREADY updated as that is how I am logged in.  What should I do?  Is there a very simple, easy way to do this?  I am not tech savvy.

Thanks for any ideas, suggestions, help!

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1 REPLY 1

runningbear
New Community Member

thanks for the help good to no

 

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