Voiding label after 48 hours

amandashea
New Community Member

I printed labels about a week ago but finally got to the post office today. I learned that I used the wrong labels (priority) on priority express envelopes. I went in and voided all the incorrect labels, but it has been over the 48 hours that it says I have. Will I still be refunded my shipping costs since I wasn't able to use those labels after all? Thanks.

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6 REPLIES 6

DPCreations
Frequent Advisor
Frequent Advisor

Were you able to complete the process to void the labels or not?

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amandashea
New Community Member

Yes, it seemed to go through and let me void. I just wasn't sure if it actually worked and if I can expect refunds since it was past 48 hours.

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DPCreations
Frequent Advisor
Frequent Advisor

I'm surprised that it would let you go through the process to void.

At this point there isn't anything more you can do other than wait; it would typically take more than 2 weeks for the refund.

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aenews
Contributor
Contributor

Encountered the same situation today with regards to the system allowing me to void a week-old label.  Perhaps PayPal has finally changed their strict voiding policies though it clearly states 48-Hours both in the e-mail and during the voiding process.  Could also be that they are unintentionally allowing these to work, I suppose.  Guess we'll see in a couple weeks if we get a refund.

 

And also I did indeed receive e-mail confirmation of the successful voiding along with the refund request e-mail.

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Whac-A-Mole
Frequent Advisor
Frequent Advisor

USPS website has information on how many days you have to void a label,depends on where you paid for them and what kind of labels.

yours being priority express you may get more days.

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Whac-A-Mole
Frequent Advisor
Frequent Advisor

if you do not get a refund,you can also call 1-800-USPS xxxx ,customer service for help 

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