Is there any way of updating the price of recurring payments in bulk?
We are club of over 5,000 members. Over 2,000 pay their yearly subscription by a Paypal Recurring Payment.
We have recently decided to put up the membership by £5 across the board.
Firstly - it seems that PRP (Paypal Recurring Payments) are like Direct Debits rather than Standing Orders - which means that the supplier has to update the payment not the customer.
However, when trying to do this I am encountering massive problems.
Firstly just bear in mind that on the Recurring Payment Dashboard - there are 25 customers per page meaning we have 80 pages of transactions to change.
1. The system throws me back to the 1st page every time I go into a customer account and make a change. Not fun when you start getting onto page 20, let along page 50 and above.
2. The system only allows you to click "next Page" which makes it very labourious to have to click through 80 pages - the ability to select a Page Number would be much better.
3. A search facility on the dashboard would also be useful or the ability to manipulate the date i.e. Select all September Transactions, so I can work through each month at a time.
4. I can change a transaction via the Activity Page, Select a date then click on the transaction, select dashboard but this also throws me back to the "last 30 days" selection and I have to re-select the dates again - although very long winded - its quicker than going directly into the dashboard
5. When I access a transaction via Activity then Dashboard when I click on "back to previous page" I get an error message "You have requested an outdated version....
A few simple updates would make changing 2000 transaction much easier
