Still Holding

leetowerdawg
Contributor
Contributor

Have gotten positive feedback and confirmation of delivery on several packages. Jumped through every hoop that pp wants you to and followed their policy to the letter, yet my funds are still being held. Makes no sense. I do know pp must be getting super rich off of holding millions on top of millions of peoples money.

 

Login to Me Too
1 ACCEPTED SOLUTION

Accepted Solutions
Solved

leetowerdawg
Contributor
Contributor

I appreciate the time you have taken try and help. Still having same issue with paypal balance. It doesn't matter really, after all of my funds go to my bank, I will never use their service anymore. Which leads me to one last final complaint. Wait all that time for funds to be released into pp balance. So I make a transfer to my bank, receive an email stating transfer is being processed and will take 1 business day to process. Nope 3 days later pp finally releases it. Then I happen to see when making another trqnsfer that pp needed to review transfer and will take up to 72 hours, lol! So I knew right then pp was going to hold my money for an additional 3 days. it must be common practice because every transfer is taking 3 days. I also have a friend that is a new seller in a different state and sells different items and pp is doing him the same way. Even my bank says their is no security issue and they deal with pp transfers being delayed by only pp themselves because as soon as a direct deposit hits it is instantly funded into account its directed to. They have to deal with pp complaints and have to tell their own customers its not them, they will have to contact pp.

 

Anyway, thanks for you help and time Kudos to You.

 

 

View solution in original post

Login to Me Too
9 REPLIES 9

kernowlass
Esteemed Advisor
Esteemed Advisor

@leetowerdawg

 


Ebay and Paypal are 2 separate companies and have 2 separate policies for holding funds for new sellers.
If yours was an Ebay transaction then its an Ebay hold and Ebay authorise when paypal can release the funds.

Also Ebay feedback has no bearing on payment release. Normally for the Ebay hold its when tracking shows the item as delivered + 3 days if you use Ebay / paypal postage.

Info in this Ebay link below about Ebays hold.


http://pages.ebay.com/seller-center/payments-and-fees/funds-availability.html


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

leetowerdawg
Contributor
Contributor
Two separate companies, mmmm, ooook. Strange that a company can tell another company how to run their business. By what you are saying pp abides by ebay policy. Explain to me the 3 days after confirming delivery. Why is that? Have abided by ebay rules as well and still there will be 4 or 5 days after confirmed delivery. Now having a paypal balance, I can't even use it at ebay or anywhere. I was able to on several transactions, so what's the problem Now? It's my money that I patiently waited on. What gives the authority over how I use or spend my money. Makes no sense.
Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@leetowerdawg

 

Yep 2 separate companies and 2 separate holds.

Ebays hold is here.

http://pages.ebay.com/seller-center/service-and-payments/funds-availability.html

Paypals hold is here.

http://pages.ebay.com/seller-center/service-and-payments/funds-availability.html

 

And yes Ebay can authorise release of Ebay payments just like your electric company can authorise and take your quarterly bill amount. 2 companies working together.

 

The 3 days after delivery I guess gives a buyer the time to check an item out and can file a claim if the item is misdescribed BEFORE your funds are released.

 

I have tried to help you with regards to not being able to use your balance but as of yet it does not seem to be any of the more obvious reasons.

So you may have to reach out to customer services on that one .

I don't work for Paypal and don't make their policies thank goodness, I can only tell you how things 'normally' work, whether I always agree with their policies is another matter.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too
Solved

leetowerdawg
Contributor
Contributor

I appreciate the time you have taken try and help. Still having same issue with paypal balance. It doesn't matter really, after all of my funds go to my bank, I will never use their service anymore. Which leads me to one last final complaint. Wait all that time for funds to be released into pp balance. So I make a transfer to my bank, receive an email stating transfer is being processed and will take 1 business day to process. Nope 3 days later pp finally releases it. Then I happen to see when making another trqnsfer that pp needed to review transfer and will take up to 72 hours, lol! So I knew right then pp was going to hold my money for an additional 3 days. it must be common practice because every transfer is taking 3 days. I also have a friend that is a new seller in a different state and sells different items and pp is doing him the same way. Even my bank says their is no security issue and they deal with pp transfers being delayed by only pp themselves because as soon as a direct deposit hits it is instantly funded into account its directed to. They have to deal with pp complaints and have to tell their own customers its not them, they will have to contact pp.

 

Anyway, thanks for you help and time Kudos to You.

 

 

Login to Me Too

Jeff72
New Community Member

I wish I had known this someone sent me money to pay rent and I transfered to my personal CC they said it would take up to 30 minutes which was a lie and now its a whole day later and its still showing pending Never again will I use paypal NEVER again

Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@Jeff72

 

This has nothing to do with this thread as we were not talking about withdrawal of funds.

However you can't withdraw funds to a credit card in the U.S, only to a bank account or debit card.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

leetowerdawg
Contributor
Contributor

It is a debit card there Sir.

Login to Me Too

leetowerdawg
Contributor
Contributor

Strike that last comment, my bad, didn't see the other persons post.

 

Have Good Day

Login to Me Too

jonluch40
Contributor
Contributor

Its a scam by paypal.  They say to avoid this in the future would you like to apply for a paypal debit card

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.