Refunds

zrdavis
Contributor
Contributor

I want to issue a refund for the whole amount plus 10%.  I tried but "it" would not let me.  Is there some way to issue a refund for more than the cost of the purchase?

Login to Me Too
3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@zrdavis

 

No you can only issue a ''refund'' for an amount you have received.

 

If you want to add extra eg return shipping costs to the buyer then you can send it as a friends / family separate payment to their email address and if you fund it via funds in your paypal balance OR bank transfer and NOT a card then its FREE.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

zrdavis
Contributor
Contributor

Thank You for the info.  Kinda new at this.

Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@zrdavis

 

Smiley Happy


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.