Refunded a transaction on EBay but + Paypal hold the money still

simonlapointe
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Contributor

Hi, I've just refunded a buyer on EBay cause the carrier as probably lost the package or will deliver it late. So the amount was 50.99, the refund say 

Refund details

Total refunded to <removed> $50.99 Fee reversal -negative $1.99 Total paid by you $49.00  But Paypal as still decided to hold the money   Shipping $4.00 Purchase total $50.99 Fee -negative $2.29 Total $48.70  So I'm at - 97.70 $ for something I've sold at 46.99 + 4.00 $ shipping. How can this be possible ? 

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