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You need to fix your PayPal address yourself.
Your best option would be to ask seller to cancel the purchase and refund your funds. Seller must ship to your registered PayPal address at time of sale. If seller ships to an alternate addres the seller loses protection. That's why you need as selelr to cancel and refund.
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You need to fix your PayPal address yourself.
Your best option would be to ask seller to cancel the purchase and refund your funds. Seller must ship to your registered PayPal address at time of sale. If seller ships to an alternate addres the seller loses protection. That's why you need as selelr to cancel and refund.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Buyer gave incorrect address then filed a dispute, which I lost! in About Protections
- Asking to add card when card already added in About Settings
- What information does the merchant see? in About My Account
- Fraudulent order email, wants you to login from an attachment in their email. in About Protections
- the seller shipped the item to my same zipnot my address and eBay close the case in seller’s favor. in About Payments