PayPal gateway has rejected request. Security header is not valid (#10002: Security error)

kckee
Contributor
Contributor

 

Hi Paypal Community,

 

I got this error in my Magento website  :  PayPal gateway has rejected request. Security header is not valid (#10002: Security error)

 

How to solve this problem ? i have re-entered the API Username , Password and Signature, is still the same error .

 

I have my first website using this Paypal account, is there a problem using the same Paypal account with more than one website ?

 

 

Thanks

 

From

Kee

Login to Me Too
3 REPLIES 3

DPCreations
Frequent Advisor
Frequent Advisor

What are you really trying to do?  Details would be helpful.

Login to Me Too

kckee
Contributor
Contributor

Hi DPCreations,

 

I test my new website ( Magento ), once i click the Paypal CheckOut, this message  : PayPal gateway has rejected request. Security header is not valid (#10002: Security error)  at my Shopping Cart.

 

I search around most of the answers is re-entered all the API Username , Password and Signature, and clear the cache as well,

and the result still the same.

 

 

For the second question , this is my second website using the same Paypal account, will it be the reason ? Should i create another Paypal account to test it out OR this is not the reason cause this error ( #10002:Security error )

 

Thanks in advance

 

From

Kee

 

Login to Me Too

Whac-A-Mole
Frequent Advisor
Frequent Advisor

there is a technical forum,better to inquire there

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.