No longer have access to old phone number to verify login

zzBacon
Contributor
Contributor

Hi guys. What can I do if I no longer have access to an old phone number that I used to verify my PP login? I don't remember my security questions and there is no other option to login. I don't have access to a phone right now either and I need the money in the account right away. I only have a laptop to work with but PP email support is basically useless. I am speaking on behalf of my father, who owns the PP account. 

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DPCreations
Frequent Advisor
Frequent Advisor

Your father needs to phone PayPal support in an attempt to identify his account.  If he doesn't have a phone, then he will likely need to get a phone in his name.

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