Claims to be free to be paid back by friends, but I'm being charged
lexanorris
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Posted on
May-11-2017
05:58 PM
Hi! So under the send and request tab, it says "It's free when you use your bank or balance." and "it's free to get paid back by friends." So I requested money from my friend thinking it would be free to transfer it to my bank account but its charging me. What's going on? Did I miss something? because it legitmately says multiple times that being paid by a friend is free.
Can someone help?
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sharpiemarker
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May-11-2017
06:36 PM
It is all about what option your senders use to send the money. Train your senders to select the Friends and Family option on the money request.
Kudos & Solved are greatly appreciated. 🙂
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