Cannot confirm Sandbox identity -- Payouts API results in transaction status DENIED
adam-infl
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Posted on
Sep-11-2017
07:52 AM
We are using the Payouts API and we are getting the following message along with transaction status DENIED: "This transaction was canceled. To prevent another canceled transaction, please confirm your identity here - https://www.paypal.com/webapps/customerprofile/summary.view" When we login to the sandbox account, we see the screenshots posted below. The problem is, it seems impossible to confirm the sandbox identity, because the link to "confirm your identity" results in a page that does not load. We tried clearing cookies, IE, Firefox, Safari, and Chrome, all the same result.
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Quandary
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Sep-13-2017
12:25 PM

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