Attack acount

alik10
Contributor
Contributor

Hello everyone, it is a month since my paypal account was attacked. First, there was a message saying that a certain amount had been sent out of my account to another account, then a paypal report came to me that they were sorry to cancel my account and canceled my account. Then my credit card was also abuse (I had data of card saved on paypal) and now I am solve the problem with my main bank. What makes me nervous is that it still goes to my mail (which is not already in the paypal system and I can not log in with my paypal) that a <removed> did something on my account. But it's in Arabic, I do not know what is there. I am writing from my new account because I can not login to the old one and I do not know how to contact paypal at all because the site is quite strange and as a guest I can not write an email almost to anyone of security. Thanks for your advice!

<removed>

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5 REPLIES 5

sharpiemarker
Esteemed Advisor
Esteemed Advisor

Go to this page: https://www.paypal.com/selfhelp/home

Click Call customer support.

Click the Call us as Guest link for phone number and business hours to call.  When on the line, press zero to get an agent.


Kudos & Solved are greatly appreciated. 🙂
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alik10
Contributor
Contributor

I am afraid about my English. I cannot to comunicate in English with someone by the mobile phone 😞 Or are there any other languages? Thanks!

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

What language do you speak?


Kudos & Solved are greatly appreciated. 🙂
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alik10
Contributor
Contributor

Czech language 🙂

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

This link is for PayPal in Czech Republic:

https://www.paypal.com/cz/selfhelp/contact/call

 

I will also put the number here: 00353 1 436 9111

 

Maybe you can get a Czech speaking agent to help you.

 

Good luck! Smiley Happy


Kudos & Solved are greatly appreciated. 🙂
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