why is my address book suddenly empty

OldGranny
Contributor
Contributor

just that. not a single contact shows up in my address book. so not happy... i rather stupidly depend on PP address book to make my invoicing so much easier.

 

is there a way to access the addy book to see if it was hacked. why anyone would bother i have no idea LOL.. just asking to find out what happened to my customer addresses!

thanks

liz

 

 

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3 REPLIES 3

PayPal_Kristen
PayPal Employee
PayPal Employee

Hi -

 

This issue is now fixed.  We were pushing a new update yesterday and the functionality to search for your contacts was temporarily broken.  So sorry for the inconvenience.

 

Regards,

Kristen

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Shadowdream
New Community Member

If it is now fixed then why am I still not able to access my address book past the first page of names?  It has been this way for over a week now.  Why is it when something is working just fine you think you need to update it and end up making things worse instead of better?

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snowshoe
Frequent Advisor
Frequent Advisor

Customer support should be able to look at your account info and details, you can contact them via via email, phone or through Twitter @AskPayPal or via Private Message on their Facebook page at https://www.facebook.com/PayPal

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