voided label and printed a new one (with insurance) but paypal is still showing original

carol427pp
Contributor
Contributor

forgot to add insurance.  created a new label then voided the original.  paypal is still only showing the tracking etc for the voided label.  any way to fix that? 

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1 REPLY 1

snowshoe
Frequent Advisor
Frequent Advisor

Don't think from your end there's anything you can do, the system should clear it up however, it may take a day or so.  If not, suggest giving customer suppor a ring as they can take a look at your account info.

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