payments not being received! help!!

walton02
Contributor
Contributor

i have people who have claimed to have paid me on paypal, but nothing is showing up. can anyone else???

Login to Me Too
1 REPLY 1

PayPal_Olivia
Moderator
Moderator

Hi walton02,

 

Welcome to the Community! 🙂

 

If the buyer used your correct address, the transaction will show in your transaction history, and either the pending or the available balance will display the amount paid, minus fees. If there is no transaction apparent, then either the buyer did not pay you, or they sent the payment to the wrong email address.

 

I hope this helps!

 

Olivia

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.