USPS Express Mail labels printing out wrong
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Noticed today that USPS Priority Express Overnight labels are printing out as "Priority Mail Express 2-Day" through Paypal. Happened on both of my packages that were being sent USPS overnight. Sent an email to Paypal since their call center is closed. Something to be aware of - the label itself is definitely an Express label as it has the "Post Office Use Only" section at the bottom, which is only for Express Overnight/1 Day. But obviously this creates two potentially big problems:
1. Customer is paying for overnight, and sees "2-Day" in big letters on the label.
2. Potential for USPS to mishandle the package thinking it's Priority Mail 2-Day instead of Priority Mail Express 1-Day.
Anyone else have this happen?
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Another option is open a Support Ticket so the engineers can take a look. PayPal uses a 3rd party company for their shipping services, they need to contact their vendor.
https://ppmts.custhelp.com/app/home
(If you never used Tech Support before, you have to setup an account first, then you can submit and track your question.)
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