Logging in from overseas.

Rickyt78121
New Community Member

 

 

 

I am trying to log in to my PayPal from overseas (Ukraine).

 

System won't let me log on because I am in Ukraine and am getting "device unrecognized, etc. messages"

 

 

Since I am in Ukraine (HOLIDAY / VACATION)   my US mobile phone does not work here at all so I can't receive any authentication codes, etc.

 

 

Please tell me how to log in from overseas.

 

Thank you.   RIck

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Rickyt78121

 

The best thing would have been to let paypal know that you were going abroad before you went.

 

The fact you are using paypal in a country you are not registered in will trigger security in case your account has been hijacked.

 

Your best bet is to phone customer services or if you can't then contact them >>>

 

OR have you considered contacting Customer Service via Facebook or Twitter?

You can send them a personal message from their facebook or twitter pages.

It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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