I am SO angered at this point, I was chargedbacked twice for one thing!

Thisguy123
Contributor
Contributor

Ok so somebody decided to start a claim against me for 41 dollars, so the money was taken from me and put on hold. And now 12 days later, he wins the claim for some reason and I GET 41 DOLLARS TAKEN AWAY ONCE AGAIN. I LOST 41 DOLLARS TWICE FROM ONE CLAIM. WHY IS THIS HAPPENING. I SHOULDN'T HAVE EVEN LOST THE CLAIM TO BEGIN WITH.

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14 REPLIES 14

DPCreations
Frequent Advisor
Frequent Advisor

You provided no details about the transaction, so nothing to offer.  Perhaps just review PayPal policies for seller protection.

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Thisguy123
Contributor
Contributor

I was chargedback twice when i was only supposed to be chargedback once.

 what details should i provide

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DPCreations
Frequent Advisor
Frequent Advisor

What you sold

What website used

How payment was made

How product was shipped

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Thisguy123
Contributor
Contributor

I sold an online virtual currency called Robux

I used ebay.

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

You had me on "virtual".  PayPal offers no seller protection for virtual goods.  But you would have to ultimately call PayPal customer service with regards to the double dipping.  We have no access to accounts or back end stuff.  Just fellow PayPal users here.


Kudos & Solved are greatly appreciated. 🙂
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Thisguy123
Contributor
Contributor

So your saying i can go buy all the virtual goods i want then i can then chargeback it all and nothing will happpen?

wow that sounds like a good system

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DPCreations
Frequent Advisor
Frequent Advisor

PayPal makes it very clear that you don't have seller protection for virtual goods and that shipping delivery confirmation is required.  You sell virtual goods at your own risk.

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Thisguy123 wrote:

So your saying i can go buy all the virtual goods i want then i can then chargeback it all and nothing will happpen?

wow that sounds like a good system


 

 

That would be abuse of the system and cause for suspension of account. And you couldn't get away with doing that too many times anyway.  Just don't sell VGs via PayPal, then there won't be a good system for the scammers.  Or better yet, set up a virtual goods site, professionally integrated with PayPal Payment Processing for Digital Goods that records proof that is acceptable to PayPal in disputes, then you might protected.


Kudos & Solved are greatly appreciated. 🙂
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Thisguy123
Contributor
Contributor

That still doesn't change the fact that I was chargedback twice for one thing.

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