Getting an XML Document instead of my Item number at IPN URL

valeriazava
Contributor
Contributor

Hello

I'm sending payments using a simple standard form (POST to /cgi-bin/webscr) from an e-commerce site; everything is ok but sometimes (can't figure out when and why) the item number returned back to IPN URL is [object XMLDocument]. It seems that instead of a simple integer number it returns a DOM, and this is what is printed onto the receipt too. No trace of the original Item no. that the customer claimed to have placed. What could it be? Thanks and regards, Valeria

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snowshoe
Frequent Advisor
Frequent Advisor

You may want to open a Support Ticket:

https://ppmts.custhelp.com/app/home

 

(Note, you need to setup an account first, then you can submit and track your question.)

 

Another option for assitance is the Developer's Forum, it's a good place to search and/or ask about technical issues:

http://stackoverflow.com/questions/tagged/paypal

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