Cannot withdraw my money due to "intermittent communication problem"

Eda88
Contributor
Contributor

Hello,

 

I have an issue with my PayPal account. First of all, my automatic transfer did not occur today (which has never happened to me before). Then, when I realized that the automatic transfer was not going to happen I tried to withdraw my money manually. But, when I tried to do this I got a message that says: "We're sorry. There's been an intermittent communication problem. Please try again later."

 

I have tried many times to withdraw my money, and I have also sent an e-mail to PayPal, but, of course, I have only gotten the automatic reply. I really do not know what to do, since I really need my funds. If someone could help me, I would really appreciate it.

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2 REPLIES 2

snowshoe
Frequent Advisor
Frequent Advisor

As this is a member to member help group, unfortunately we don't have the same capabilities as customer support.  No one here can access or view user account details or information nor can be speak for system status issues.   We can suggest things like trying a different web browser or with your current browser, try deleting the cookies, temp files and history, then close it and retry.

 

As for contacting customer support, besides email, you can phone or try Twitter @AskPayPal or via Private Message on their Facebook page at https://www.facebook.com/PayPal

 

 

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Eda88
Contributor
Contributor

Thanks for the advice, I will give it some time to see what happens. I still cannot withdraw, and I am getting the same message. We will see tomorrow.

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