BROKEN ALGORITHMS, UNFAIR 21 DAY HOLDS, PAYPAL GREY AREA

dcassociates52
Contributor
Contributor

There is something seriously wrong with paypal's algorithms and random 21 day holds placed. I don't know if this has to do with it's shoddy new interface and it's related bugs, and broken links with it's new interface or if it's done by design..

 

it is troublesome that paypal randomly initiates algorithms on 21 day holds.  This  has nothing to do with ebay account as my performance standards and dsr ratings are above standards. I have spoken with ebay and they do not see any holds as well.. to have 2 holds in less than 1 week suggests that their is some technical algorithm issue and i am held punitively accountable even though there is nothing wrong with my transactions with ebay.  What is also troublesome is that my first point of contact paypal agent could not find any of my information with name, telephone number or email address. This suggest technical issues with paypal, probabily due with new interface that doesn't work properly.. 

 

The question to be asked is the integrity of paypal and it's business practices as a whole.. Also, we as customers are the ones that make paypal rich yet in paypal capltalistic view of treating us as customers more like suppliers without any recourse is very troublesome and unethical.  Paypal could not answer my concern on these 21 days with a logical explanation rather stating that it's simply built in the system and these algorithims are designed to be implemented on purpose.  These seems to be more of  a cash grab practice on paypal to intentially hold 21 days and collect interest to make themselves more money..

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kernowlass
Esteemed Advisor
Esteemed Advisor

@dcassociates52

 

 

https://www.paypal.com/uk/webapps/mpp/fundsavailability




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dcassociates52
Contributor
Contributor

the link provided does not address my issue. I have been selling on ebay for 7 years, and presently have above than average dsr ratings and 100% feedback.. Also items i have been selling are hand made in canada and are not high risk items.. I am being unfairly penalized based on paypal's incorrecty algorithms. The 21 day holds i find troublesome as it is paypal's internal policy not industry practice policy.. This is spin doctor talk.. all awhile they collect interest on 21 day holds in essence holding my and your money as hostage which they immediately charge fees and collect interest. Why not paypal hold their charges for 21 days as well? this is double standard policy without ethics...

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kernowlass
Esteemed Advisor
Esteemed Advisor

@dcassociates52

 

ok


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