Add Address to Refund line in History

StorylineLA
Contributor
Contributor

So by default it appears the refund transaction lines in a history. Is there a way to get addresses to show up on that line?

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3 REPLIES 3

snowshoe
Frequent Advisor
Frequent Advisor

Unfortunately there's really no features or options to change or modify the way a record appears in your transaction history.

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StorylineLA
Contributor
Contributor

Shoot. Well my boss wanted addresses so when she filtered refund transactions the state was present so she could make sure taxes were refunded properly. It looks like though these transactions are just tied to the creator by Paypal. It means I have to find and copy this information from the original transaction. 

 

Is there another way to make this sales tax check? 

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snowshoe
Frequent Advisor
Frequent Advisor

You may want to try exporting your account transaction history to a CSV file, then you can use an app like Excel to sort and manage.  Maybe you can get the info you need through this method.  This user guide has a few tips:

https://www.paypalobjects.com/webstatic/en_US/developer/docs/pdf/pp_merchantsetupadministrationguide...

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