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since ‎Jan-03-2020
Natalia5539
Natalia5539 Contributor
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Re: OVERNEL SA

by Natalia5539 Contributor in Disputes and Limitations Archives
‎Jan-10-2020 12:07 PM
‎Jan-10-2020 12:07 PM
$4.99 charge is for their monthly club and it gives you free priority shipping.  They offer you first month for free with your first order which I also selected to save on shipping.  But you have to remember to cancel it at the end of the month or you will get those recurring charges.  It was NOT that easy to cancel -- seriously!  I started the cancelling process 3 days prior to the billing date.  I used chat and it was an automatic chat.  Then they sent me a follow up email.  Then I replied and said that I still want to cancel.  Then I got a $4.99 charge from Overnel but it was refunded on the same day.  Whew!  They should make it easier to cancel this.  I doubt I want to buy from them again because of this.  Too much going on in my life to remember all these details. ... View more

Re: Overnal SA

by Natalia5539 Contributor in Disputes and Limitations Archives
‎Jan-03-2020 08:22 AM
1 Kudo
‎Jan-03-2020 08:22 AM
1 Kudo
If you've ordered anything from Shapermint, their charges come up as "Overnel SA" but for some reason they're set up as "automatic" payment.  All you need to do is cancel the automatic payment option.   I only found that out today and canceled the automatic payment option but I wasn't charged for anything more than my original purchases that I did almost 2 month ago. ... View more

Re: Overnal SA

by Natalia5539 Contributor in Disputes and Limitations Archives
‎Jan-03-2020 08:04 AM
12 Kudos
‎Jan-03-2020 08:04 AM
12 Kudos
If you've ordered anything fro Shapermint, their charges come up as "Overnel SA". ... View more
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